refund.createRefunds and credits
Require approval for high-value refunds. Deny suspicious refund loops. Preserve proof for audit.
Protect production actions with runtime policies, human approvals, deterministic halts and Proof Packs.
Not sure where to begin? Run a 3-minute action-risk triage
HaltState starts with one concrete side effect, then guides the operator from SDK install through draft policy review and runtime evidence.
After installation, the onboarding wizard can detect or register the agent/action, guide risk selection, let the AI Policy Assistant draft policies, keep a human review step before publication, enforce at runtime, and preserve Proof Pack evidence. The public triage tool prepares a starter action map; it does not activate production policy.
Retail and customer operations agents can do real good and real harm. HaltState governs the business actions that affect your customers, your money, and your data.
refund.createRequire approval for high-value refunds. Deny suspicious refund loops. Preserve proof for audit.
payment.authorizeEnforce thresholds, pause unusual spend, and quarantine runaway agents before money moves.
customer.pii.exportBlock unnecessary PII exports, require approval for sensitive reads, and redact evidence safely.
customer.email.sendReview outbound emails and SMS, stop policy-violating messages, and keep hash-verified decision records.
database.writeDeny destructive operations, freeze writes during incident windows, and capture policy version and actor.
Runtime AI agent governance is the process of controlling autonomous agent actions while they are executing in production. Instead of relying only on prompts or pre-deployment tests, runtime governance intercepts tool calls — such as refunds, payments, data exports, database writes, or customer messages — and evaluates them against enforceable policy before the action reaches a real system.
HaltState provides this enforcement layer and preserves verifiable evidence of each decision, helping teams support incident response, internal controls, and regulatory alignment.
refund.create USD 126
APPROVAL_REQUIRED
refund.create USD 520
DENY
customer.pii.export
Regulators and enterprise customers increasingly expect more than policy documents. They expect proof that controls operate at runtime. HaltState helps teams preserve action-level evidence for internal audits, incident response, and governance programs aligned to frameworks such as California SB 53 / TFAIA, the EU AI Act, New York RAISE, NIST AI RMF, ISO/IEC 42001, SOC 2 control narratives, and state-level automated decision-making laws.
Transparency and incident-response evidence for runtime decisions.
Human oversight, logging, and action-control support.
Evidence for frontier AI safety and reporting direction.
Operational evidence and control narratives.
Automated decisioning transparency support.
HaltState wraps tool calls and business actions at the SDK/API boundary, so teams can start with Python async functions and expand to agent frameworks, custom orchestration layers, and internal tools.
The public Retail Agent Control Room shows a sanitized refund workflow: low-risk refunds pass, high-risk refunds require approval or get denied, and each decision produces a Proof Pack without exposing customer data.
See HaltState live